Category Archives: Uncategorized

How has Oriel Systems inspired years of client loyalty

Having been established more than 25 years ago now, it’s clear that in such a fast-moving field as telemetry, Oriel Systems (http://www.orielsystems.com) has mastered the art of adapting to client requirements over an extended time period. Today, the company is a provider of high technology industrial services with a reputation paralleled by few others in its field… but still knows how to take even the most basic steps to keep its clients on board.

 

The range of past and present Oriel Systems customers is a vast one, including both instantly recognisable household names and those brands that have more of an industry-level reputation. Nonetheless, from Virgin, BP and Unilever to AAK, Federal Mogul and KSB, it’s clear that a great number of organisations – in both the public and private sector – have placed their trust in Oriel Systems’ highly dependable, scalable and effective telemetry solutions.

 

Such organisations, which also include the likes of Roche, Thermo, SunChemical, Nestle and Oxfordshire County Council, are attracted by the very fact that there are so many others like them. The satisfied large installed user base across the world is a clear sign of the standard of the company’s telemetry installation services. It goes without saying that such an all-encompassing user base has a wide range of highly specialised needs, and Oriel Systems has a strong record of catering for projects of varying levels of technical complexity.

 

Telemetry systems from Oriel Systems can be integrated with all manner of existing equipment, which is appreciated by the many organisations that have already invested significantly in telemetry from other suppliers. Organisations know that the ease of installation of these systems saves them labour and manpower, also reducing both start-up and operational costs. They are also aware that the scalability of Oriel Systems’ solutions allows them to add to or remove from their systems in line with changing requirements, meaning that they are not paying for anything that they do not need.

 

The name ‘Oriel Systems’ has equal renown across the water, chemical, oil and gas, mining and pharmaceuticals industries, making it the first company to which many firms turn – as well as one of the most frequently recommended. Not only are the systems themselves perfectly suited to many different needs, but the firm’s personnel also care for these needs at every stage of the client relationship. Throughout the working day, these staff members are available to discuss any project on the phone, while much ongoing customer support is provided via the remote control of customer systems.

 

All of these factors have helped to make Oriel Systems (http://www.orielsystems.com) a first port of call for many companies that do not wish to worry about their remote monitoring systems – and that reputation only continues to grow as the firm finds new ways to improve the end customer experience.

 

The essentials of Oriel Systems’ AWAX software

Oriel Systems (http://www.orielsystems.com) makes the most of expertise in telemetry solutions gathered over decades of operation to design systems that are affordable, reliable and cost-effective. Above all, though, its solutions are effective in the industry of the client for which they have been designed, whether it is the water industry, chemical industry, oil and gas industry or printing industry – and the right software plays a big role in ensuring that.

 

Regardless of the most specialised needs, a telemetry installation consists of several vital elements, including the sensors, outstation, communications and software. With so much information being collected by the outstation and relayed back to the PC in the main office, it’s clear that a software application is required for unravelling it. Telemetry software on the main office PC has the role of making sense of the information that is brought from the remote sites. Presentation of the information occurs in a pictorial format, meaning that observations to ensure correct site operation can be quickly and simply made.

 

However, in addition to video, intelligent and low power outstations, the sought-after products of Oriel Systems include Awax VMI and SCADA software. The former is simply a necessary investment for any client that wishes to easily and confidently monitor and control remote sites. In a world in which remote working is becoming very much the norm, clients are also likely to appreciate the option to have the system hosted by Oriel Systems itself, so that it can be accessed via the Internet.

 

VMI stands for Vendor Managed Inventory Solution, and the Awax VMI software is flexible, open and expandable, being designed for an industrial environment in which remote data collection, monitoring and control is required. It is invaluable as a means of keeping critical stocking levels at customer sites across the world efficiently monitored. Not only can delivery dates and times be accurately predicted by the VMI solution, but calculation of the actual amount delivered is also possible – even if consumption is yet to take place. For each delivery, an invoice can then be automatically sent out.

 

Oriel Systems’ Awax SCADA telemetry software, meanwhile, has been developed by the company and continually enhanced to keep it up to date with the most recent technological developments. It connects, in a sophisticated but cost-effective manner, with Oriel Systems’ own range of remote units, in addition to most PLC systems and various other hardware types, including the remote units of other vendors. It removes the need for customers to replace their existing remote units and incur additional cost, instead simply upgrading them.

 

Prospective users of telemetry systems are urged to get in touch today with the friendly and capable team at Oriel Systems (http://www.orielsystems.com) to discuss their more precise technical requirements with regard to efficient, tailored and affordable tank monitoring.

 

Distinguishing between the video, intelligent and low power outstation

Any successful telemetry installation depends greatly on the incorporation of the right telemetry outstation, which is also referred to as a Remote Terminal Unit (RTU) and is the data collection advice that gathers information from all of the sensors located at its given remote site, on a 24 hours a day basis. Certainly, having been operating for more than 25 years now, Oriel Systems (http://www.orielsystems.com) is more than seasoned at advising firms on their remote monitoring requirements and the role that the right outstation can play in meeting them.

 

Visitors to the Oriel Systems website who are in need of remote tank monitoring systems that fulfil their requirements are advised to familiarise themselves with the various types of telemetry outstation that may be relevant to their industry. Oriel Systems serves organisations overseeing small and large projects in the water, oil and gas, chemical and printing industries, and knows how to implement a solution that is high-performing, dependable, scalable and cost-effective from the beginning of the client relationship.

 

One of the telemetry solutions with these qualities that Oriel Systems has developed is a video outstation that can transmit as much as 8 live feeds – with optimal audio – simultaneously from a remote site, using the Internet to transmit over long distances. Video can be transmitted by the video streaming unit at various resolutions, from systems with low network bandwidth to high bandwidth applications that make possible the transmission of video of television quality. Oriel Systems Awax telemetry software means that clients can remotely monitor and control cameras at the same time as they monitor and control other onsite functions.

 

Of course, another solution that Oriel Systems offers is the Intelligent Telemetry Outstation (ITO). One can programme this Unit for the monitoring and control of plant equipment at a remote site, with the option of having it attached to various types of IO module or even PLCs or other intelligent devices. This allows for the system to be fully configured for a given site. Even the client that already has specialist hardware of its own can take advantage of the ITO. That’s because Oriel Systems has the in-house expertise to modify the unit so that it can be connected to the aforementioned hardware.

 

When the ITO is connected back to the client’s master station, they are able to choose from various options for communication transmission, including PSTN (land-line), Low Power radio (licensed as well as unlicensed), Internet, satellite or GSM/GPRS mobile. The telemetry outstations of various other manufacturers can be communicated with, while the unit is able to report a live feed of on-site events. This simply leaves the low power outstation, which has been designed with small solar panel and/or mini-windmill power in mind. It generates its own 24 volt power supply, courtesy of an internal charge pump.

 

Organisations are encouraged to contact Oriel Systems (http://www.orielsystems.com) now for more in-depth information about how their technical requirements for remote data acquisition can be met.

Editor’s Note: Oriel

 

Tank Monitoring

Oriel systems has recently completed a remote tank monitoring system for a thin film, foils and foil laminate manufacturer in based in South Wales whose products are widely used throughout the world in the graphics, packaging and labelling industries.

The customer has a tank farm containing Hexane, Xylene, Acetone, Toluene and other hazardous chemicals some 1Km distant at the rear of the manufacturing plant and there was no other way to obtain the levels of the tank contents other than to manually dip the tanks.  In many cases once the dipstick was withdrawn, the level would no longer be visible due to volatility of the chemical, this added to the fact that the chemicals stored on site are highly flammable made the operation a hazardous one.

 

The customer wanted a safe and reliable method of obtaining current stock levels of the chemicals used in their manufacturing process, without the need to physically dip the tanks and cause a potential hazard to their staff.  As the manufacturing operates 24hours a day they also wanted to monitor use-age of each chemical and predict potential stock-out situations before they occur.

 

Oriel proposed using guided microwave sensors as they are virtually unaffected by changes to product or process like temperature, pressure, density, conductivity, vapours or dust.  They are also extremely reliable with no moving parts, no re-calibration no floats to stick.   Accurate to 2mm and ATEX approved.  The sensors work by transmitting microwave radar pulses, which are ‘guided’ along a cable suspended from top to bottom of a vessel. These pulses travel along the length of the cable and are reflected back when they reach the surface of the liquid.  The sensors were fitted into the removable man-way cover at the top of the tank and then cabled back to a galvanic separator and then into one of Oriels’ Intelligent Telemetry Outstations or ITO’s.

 

The outstation collects current values from each sensor every 15seconds and stores the data in it’s internal memory.  Oriels’ ITO has an inbuilt Ethernet connection and all current tank level information is then passed along the ITW internal communications network for viewing on any PC.  Alternatively we could host the information on our Web Server and make it available on a password protected web page for viewing from any internet connected PC, tablet or smartphone.

 

However big or small your project, our technical team would be pleased to discuss your application.  Please call us on  01249 705070 or e-mail us for further information

 

A short history of Oriel Systems

In a world in which the competition between industries has reached its greatest intensity to date, all amid ever-encroaching budgetary pressures, the need has arisen for companies that can provide the most cost-effective and reliable telemetry systems to organisations across a wide range of industries. Over more than a quarter-century of operation, Oriel Systems (http://www.orielsystems.com) has been instrumental in meeting these needs with the best equipment and services.

 

Telemetry is, in the simplest terms, apparatus that records the readings of an instrument before transmitting this data by radio. Readings are transmitted to a distant receiving set or station. Many firms in the early 21st century do not have the manpower to place staff in a particular location on a constant basis, which makes any means of remote site monitoring especially invaluable. Beyond this, however, there are many more specialised requirements that a client may have for a telemetry installation, largely dependent on whether they are operating in the water, chemical, oil and gas or printing industries.

 

Oriel Systems has made the most of its many years in business to develop a real and intricate understanding of these most specialised of remote tank monitoring needs. The company has realised the importance of providing the full breadth of relevant telemetry products and services, encompassing the likes of video, intelligent and low power outstations and Awax VMI and SCADA software, as well as access to the most experienced and capable software consultants. On the subject of consultants, Oriel Systems has also invested considerably in its people, ensuring that clients feel able to contact the technical team with any of a wide range of queries.

 

As the company develops its own software, those clients getting in touch with customer support can soon be speaking directly to the best possible people to assist with even the most obscure technical requirement. The company has a manufacturing, research and development facility in southwest England, with installation engineers working out of two further sites in Manchester and north of London. Such professionals are therefore well-placed to swiftly resolve any issues that customers may have with their remote monitoring systems, and in any case, customer systems are often controlled remotely if required.

 

Oriel Systems has built a strong track record over the years as it has evolved into a truly dynamic provider of high technology industrial services. Its software consultants have been developing Windows software since shortly after Windows began, while it has also continually refined its sensors and telemetry outstations over time to cater to ever-changing client requirements. Its success, expertise and experience have been further developed by strategic alliances across Europe and the Far East.

 

Such entrenched knowhow and a continually extended and enhanced track record only further affirms the high stature of Oriel Systems (http://www.orielsystems.com) among all manner of clients of its telemetry solutions – in the past, present and future.

 

The sheer flexibility of Oriel Systems’ remote monitoring systems

In a working world that is becoming characterised by more flexible and remote ways of working, it makes complete sense that organisations in the likes of the oil and gas, chemicals and printing industries are demanding ever-greater flexibility from their arrangements for remote tank monitoring. Oriel Systems (http://www.orielsystems.com) is at the forefront of the development of telemetry systems with these 21st century requirements in mind.

 

As the developer of its own software, Oriel Systems has long created the right impression from the very beginning of its relationship with a client. Those organisations that work with Oriel Systems quickly find that even when their needs aren’t catered for by the remote control of their systems, they can call at any point during the working day and soon be speaking to the engineers who are based placed to provide advice on their telemetry systems.

 

The flexibility of Oriel Systems’ telemetry solutions across a broad range of industries can be attributed to certain basic, universally applicable strengths that provide the strongest possible foundation for much more specialised needs. With more than 25 years of industry experience, the company has built a considerable installed user base across the world, which has allowed it to continually refine its systems for reliability.

 

Oriel Systems’ experts are used to being contacted by a wide range of potential clients with a large or small project to implement. The technical team is always willing to talk, whether they are contacted by phone, email or the website’s online contact form. They cater for projects of ever-changing sizes by creating telemetry systems that are highly scalable, with the option for further additions as requirements change. Whether clients require a telemetry installation of a modest scale, or instead a plant-wide system, they can avoid a single penny of unnecessary expenditure.

 

Connections to a wide range of remote plant and equipment are possible, including existing telemetry equipment and that of other suppliers. This reduces the amount of investment required by new clients that are anxious to be resourceful with what they have. Also welcome is the ease and speed with which Oriel Systems’ remote monitoring systems can be installed, which reduces both start-up and operational costs for organisations that have little room to budge as far as budget is concerned.

 

Telemetry was conceived in the first place to allow equipment at remote sites to be monitored by an ever-smaller number of people, from just one main PC. Oriel Systems (http://www.orielsystems.com) is more committed than any other firm to maximising the inherent flexibility of telemetry software and equipment, with the option even there for hosting that reduces the need for a company to continually check on the functioning of a given system. Oriel Systems also has its own remote diagnostic facilities to further reduce client costs.

 

What distinguishes Oriel Systems’ customer service offering?

Given the highly specialised nature of telemetry and remote monitoring systems, it should not be very surprising that the right level of customer support for them is so important. Prospective clients of Oriel Systems (http://www.orielsystems.com) in such fields as the water, chemical, oil and gas and printing industries are advised to use the site’s online enquiry form or call +44 (0)1249 705070 for assistance during working hours.

 

Doing so will give the potential client the opportunity to discuss the nature of their project that demands an efficient and suitable telemetry installation, whether it is large or small. After a discussion has taken place aimed at the understanding of the client’s exact telemetry or remote monitoring needs, Oriel Systems’ professionals can draw on their industry knowledge and innovation to devise solutions that are suitable and cost-effective.

 

Such is Oriel Systems’ status as a truly dynamic provider of high technology industrial services that it is not only capable of suggesting the most suitable telemetry systems, but also providing them, with expertise in both hardware and software. The company has a facility for manufacturing, development and research in south west England, while there are also sites in north London and Manchester, out of which its installation engineers work.

 

Not only are the telemetry systems of Oriel Systems cost-effective and flexible, avoiding the need for a single penny of expenditure on any service that is not required, but the company also develops its own software system. This somewhat simplifies the working lives of clients, as they simply need to call the company directly to immediately speak to one of the actual software engineers who are best placed to provide immediately effective help and support.

 

There is a free initial consultation available for those clients that are interested in the firm’s telemetry software, after which, work will be done to develop a hosting service that minimises the need for the client’s future intervention, with data being produced throughout the day that can be relied upon to be accurate and up to date. Oriel Systems has the expertise in the latest programming languages and testing methods to rapidly develop a working product that the client is satisfied with, in addition to continuing backup and support.

 

Customer support that is not provided over the phone generally comes in the form of the remote control of customer remote tank monitoring systems, with some customers having the option of downloading Oriel Systems’ (http://www.orielsystems.com) software and/or registering online once they have logged in with their provided username and password.

 

More about Oriel Systems’ software expertise

Oriel Systems (http://www.orielsystems.com) is a company that is certainly more accustomed than most to the intricacies of successful telemetry systems, with an in-depth knowledge of the plant and equipment that is required if a process is to be safely and efficiently run. Of course, such equipment needs to be overseen by an experienced operator, but in an age in which time and financial efficiency has never been more important, the right software also plays an integral role.

 

Although the right telemetry solution will be proficient in its transmission of useful information to the main office PC, the right telemetry software also remains highly necessary if such information is to be unravelled. With so much incoming information to deal with from all manner of remote sites, such specialist software has to make sense of this information, presenting it to the end user in an easy-to-understand pictorial format so that it can be easily observed that the site is operating correctly.

 

It is with such specialised needs in mind that Oriel Systems provides Awax VMI telemetry software that allows for the easy and confident monitoring and control of remote sites, with a hosting service even being available so that it can be accessed online. Such a hosting service means that anyone with access to the Internet on any computer can simply log on to the site, view data and examine graph trends and data history, even downloading the data into a spreadsheet if necessary.

 

Data is regularly updated, as it is uploaded to a secure Internet server after contact is made with the relevant remote sites, and it can even be made available on a smartphone. Such an arrangement gives Oriel Systems responsibility for the Awax telemetry or Vendor Managed Inventory system, with any problems relating to the system’s functionality being quickly brought to the attention of Oriel Systems’ own seasoned engineers.

 

The VMI solution itself, meanwhile, is expandable, open and flexible, being perfectly suited to a wide range of industrial environments in which critical stocking levels need to be efficiently monitored. Not only does it provide accurate predictions of delivery dates and times, but it can also calculate the actual delivered amount – even if consumption is yet to occur – prior to the automatic sending out of an invoice for every delivery.

 

Also available is Oriel Systems’ very own cost-effective and cutting edge Awax SCADA software, which connects to most PLC systems and various other hardware types, including the remote units of other vendors, in addition to Oriel Systems’ own remote units. Such software removes the need for customers to replace their current remote units, with systems instead simply being upgraded. It’s all part of continually developed software that has continued to advance in sophistication with such features as a greater ability to stream live videos from remote sites.

 

Talk to Oriel Systems’ (http://www.orielsystems.com) experts today about the right data acquisition software for your firm’s needs.

 

 

View all your telemetry information on the internet with Oriel’s WebWax viewer.

Now there is no need to be sat at your desktop PC or laptop to view all your telemetry information.  Oriel’s WebWax viewer allows you to view all your telemetry information from all of your pumping stations over any internet connected computer, Ipad or “Android” tablet.  All features are available from schematics screens showing an overview of the remote sites displaying latest Alarms to graphing screens showing trend history and historical data are all available on a password protected Web page.

 

From the start, the easy to use Web menu provides you with a number of options; Site View, Graphing, Settings and Help

 

 

Site-View – provides you with a standard Windows type file-list structure of all remote sites currently connected to the system, you can choose whether to view all sites or just remote sites in a particular region.  By simply “clicking” on a folder icon you can view all or choose which sites to hide from view.  To view a particular site all you need to do is just choose that site and click on it and it is displayed in your web browser, showing all current values, states and alarm/event history.

 

Graphing – shows the historical trends of all the relevant data-point values all on one large graph, including analogue such as water levels, pump amps etc. and digitals showing pumps or weedscreen running or stopped for a chosen site.  Again the sites are listed along the left hand side of the page.  Choose which site you wish to view and click on it and the graph appears.  From this page you can change a number of viewing parameters, for instance once you click on the time-span, a pop-up calendar appears allowing you to pick out the period that you are currently interested in.  You can manually adjust the graph scaling details or the system will simply auto-scale the graphs for you.  You can zoom into an area of interest and drill down deeper to investigate why an event occurred and at what time.

 

Settings – Once you have customised the pages to show you the information in the detail and timespan you require, by saving these in the settings menu and attributing them to a defined user name, each time that user logs into the system with his password, they will view the information in the format previously saved.

 

 

 

The ‘intelligence’ of Oriel Systems’ intelligent telemetry outstations

A natural component of any successful telemetry installation is the outstation. Also referred to as the Remote Terminal Unit (RTU), this data collection device operates for 24 hours each day, gathering from a particular remote site’s sensors all of the information that is then relayed back to the main office. Amongst the Oriel Systems (http://www.orielsystems.com) product range are video and low power outstations for various purposes, as well as its Intelligent Telemetry Outstation (ITO).

 

It is this latter product that can be attached to various different types of IO module, or even PLCs and other intelligent devices, as part of its programmed monitoring and control of a remote site’s plant equipment. This arrangement allows for the full configuration of the telemetry system for a particular site, with the option also being there for further functionality enabling the connection of the unit to the client’s own specialist hardware. Various communication transmission options exist so that the unit and master station can be connected, with a live feed being reported of site events and previously recorded values sent back as required.

 

Amongst the possible communication options are, for unlicensed frequencies, GSM / GPRS / 3G, Low Power Radio Outstation 10mW – 750mW complying with MPT1329, (now replaced by the ETSI Standard EN 300 220), while Low Power Radio Outstation 100mW – 5Watt complying with MPT 1411, (now replaced by the ETSI Standard EN 300 220, EN 300 113, MPT1411) exists for licensed frequencies. Serial protocols RS232 / RS485 are also possible, besides standard telephone provider landline, broadband or PSTN.

 

It is possible to connect Oriel Systems’ ITOs to either digital or analogue signal outputs from the likes of Ultrasonic level sensors and Guided Microwave sensing equipment, while these telemetry systems can also have counter frequency outputs brought into them, such as from pumps for the purpose of measuring product consumption or movement. Functions such as the remote opening and closing of valves can be controlled via control outputs, while the system can also alert the operator, in such a form as a text or email, in the event of any remote site parameters being exceeded.

 

The ITOs of Oriel Systems are proven for a wide range of applications, from flood alleviation schemes and land drainage to flood defence and borehole water extraction, in the water industry alone. Meanwhile, the printing, fuel, gas, chemical storage and similar industries have continually turned to these telemetry solutions as a means of remotely monitoring/gauging the chemicals, fuels, ink or other products carried by tanks or silos.

 

The supplier can, with the assistance of Remote Inventory Management and Vendor Managed Inventory solutions, remotely monitor customers’ product stock levels and therefore save costs on the transport needed to top them up, as part of a “Just in Time” delivery philosophy. Contact Oriel Systems (http://www.orielsystems.com) now about putting in place an effective tank or silo monitoring system.