How has Oriel Systems inspired years of client loyalty

Having been established more than 25 years ago now, it’s clear that in such a fast-moving field as telemetry, Oriel Systems (http://www.orielsystems.com) has mastered the art of adapting to client requirements over an extended time period. Today, the company is a provider of high technology industrial services with a reputation paralleled by few others in its field… but still knows how to take even the most basic steps to keep its clients on board.

 

The range of past and present Oriel Systems customers is a vast one, including both instantly recognisable household names and those brands that have more of an industry-level reputation. Nonetheless, from Virgin, BP and Unilever to AAK, Federal Mogul and KSB, it’s clear that a great number of organisations – in both the public and private sector – have placed their trust in Oriel Systems’ highly dependable, scalable and effective telemetry solutions.

 

Such organisations, which also include the likes of Roche, Thermo, SunChemical, Nestle and Oxfordshire County Council, are attracted by the very fact that there are so many others like them. The satisfied large installed user base across the world is a clear sign of the standard of the company’s telemetry installation services. It goes without saying that such an all-encompassing user base has a wide range of highly specialised needs, and Oriel Systems has a strong record of catering for projects of varying levels of technical complexity.

 

Telemetry systems from Oriel Systems can be integrated with all manner of existing equipment, which is appreciated by the many organisations that have already invested significantly in telemetry from other suppliers. Organisations know that the ease of installation of these systems saves them labour and manpower, also reducing both start-up and operational costs. They are also aware that the scalability of Oriel Systems’ solutions allows them to add to or remove from their systems in line with changing requirements, meaning that they are not paying for anything that they do not need.

 

The name ‘Oriel Systems’ has equal renown across the water, chemical, oil and gas, mining and pharmaceuticals industries, making it the first company to which many firms turn – as well as one of the most frequently recommended. Not only are the systems themselves perfectly suited to many different needs, but the firm’s personnel also care for these needs at every stage of the client relationship. Throughout the working day, these staff members are available to discuss any project on the phone, while much ongoing customer support is provided via the remote control of customer systems.

 

All of these factors have helped to make Oriel Systems (http://www.orielsystems.com) a first port of call for many companies that do not wish to worry about their remote monitoring systems – and that reputation only continues to grow as the firm finds new ways to improve the end customer experience.

 

Case studies

Don't just take our word for it, have a look at the our previous studies from a long list of prestigious clients.

Environmental Monitoring System

Oriel Systems were asked to implement a standalone monitoring and control telemetry system for a global leader in dairy products. … Continue reading Environmental Monitoring System

Internal Drainage Board

The Challenge was to provide remote monitoring of water levels and machinery/ pumping equipment as well as fault alert and … Continue reading Internal Drainage Board

Water Management

This Gloucester pub was victim of serious flooding during Christmas 2012 which made headlines of local newspapers in Gloucester. Access … Continue reading Water management